Terms and Conditions (“Terms”)

Our Terms and Conditions were last updated on August 1, 2025.

Please read these terms and conditions carefully before using Our service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • “Affiliate” means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • “Coaching” refers to Our professional service in which We provide You or a team You designate with guidance, support, and a structured framework through a collaborative partnership to help You identify and achieve Your career, leadership and/or other professional goals.
  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Art and Science Talent Solutions LLC, Doing Business As Viante Talent Solutions.
  • “Consulting” refers to Our professional service in which Our experts provide specialized analysis, strategic advice, and actionable solutions to address a Your stated needs, challenges, or opportunities.
  • “Country” refers to the United States of America.
  • “Content” refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
  • “Feedback” means feedback, innovations or suggestions sent by You regarding the attributes, performance, Services or Solutions We provide.
  • “Services and Solutions” (referred to as either “Services and Solutions” “Services”, or “Solutions” in this Agreement) refers to any services or solutions We provide (both tangible and intellectual in nature) including, but not limited to, Coaching, workshop facilitation, instructional design, learning journey delivery, leadership development or other talent management and organizational development Consulting, including the Website.
  • “Terms and Conditions” (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of Our Services and Solutions.
  • “Third-party Social Media Service” (also referred to as “Social Media”) means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Company.
  • “Website” refers to Viante Talent Solutions, accessible from viantetalent.com
  • “You” means the individual accessing the Website or contracting with the Company, or the company or other legal entity on behalf of which such individual is accessing or using the Our Services and Solutions, as applicable.

Intellectual Property

The Company and its original content, workshops, learning tools and methodology are and will remain the exclusive property of the Company and its licensors.

The Company is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company through the the design, delivery and maintenance of Our Services and Solutions, Social Media, client service surveys or any other opportunity for You to provide feedback. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Services and Solutions may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

Coaching Specific Terms & Conditions

The following conditions refer specifically to Our Coaching Services & Solutions, regardless of whether the Coaching is for either an individual or for a team, or in virtual or in-person settings.

The Role of the Coach

Our coaches are not physicians, psychiatrists or medical professionals. They are trained to provide guidance, facilitate your thinking and encourage Your desired growth or transformation. We help reach their personal goals but I can’t diagnose or treat illnesses. Coaching is not psychotherapy or a substitute for licensed counseling, medical advice or substance abuse treatment.

Your Role in Coaching

Your role is to arrive to each session on time and prepared, to engage fully in the coaching  conversation, to take responsibility for your own  progress, and to raise any concerns that arise. 

Coaching Methods

The Coaching is designed to challenge you to achieve results you would not normally have  achieved on your own. From time to time, you may find the coaching to be personally and  emotionally challenging.

Confidentiality

Everything discussed between You and your coach is considered confidential between the two of you. Your coach will ensure that any personal or confidential materials collected during coaching are not disclosed to any third party, for example, your  mentor or supervisor, without your expressed, written consent. Any notes, worksheets or other content co-created during these Coaching conversations will all be destroyed at the conclusion of the Coaching engagement agreed upon in your coaching agreement.

Scheduling/Cancellation

Every session is scheduled in advance. No shows, reschedule requests or cancellations received without adequate notice (at least 24 hours) will be charged full price for the missed session.

Refund Policy

All coaching engagements are preceded by a risk-free pre-Coaching conversation in which Your needs and expectations, as well as Our experience and methodology are discussed in detail. It is Your responsibility to determine if Our Coaching experience and methodology are a good fit for Your needs. Therefore, the following conditions apply to payments made for Our Coaching Services and Solutions:

  • One-time sessions are non-refundable if the session is cancelled within 24 hours of its scheduled time.
  • For multiple session packages, a refund equivalent to the total number of sessions agreed upon, divided by the total package price, then multiplied by the remaining number of sessions will be provided should you decide you do not want to continue.
    • Example – If a 5 session package was purchased for $750 USD, each session is worth $150 USD. If the package was cancelled with 3 sessions remaining, then the total refund will be $450 USD.
    • A full refund will be provided if the package is cancelled at least 24 hours prior to the first scheduled session.
    • To receive a refund, You must notify Us in writing prior to 24 hours before the first/next scheduled session. Failure to do so will reduce any prorated refund by the appropriate equivalent amount for that next scheduled session as well.

No Warranties Given

You are agreeing to accept full responsibility for achieving Your Coaching goals. We make no guarantee to You that the Coaching methods or the sessions will work for You.

Legal Disclaimer

Our coaches and consultants are not physicians, psychiatrists or medical professionals. They are trained to provide guidance, advice and strategy to facilitate your thinking and encourage Your desired individual or organizational growth or transformation.

Use of the advice and information We provide is at your sole choice and risk. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. Always consult your physician or healthcare provider before beginning any nutrition or exercise program.

If You choose to use this information without prior consent of your physician, You are agreeing to accept full responsibility for your decisions and agreeing to hold harmless the Company.

Disputes Resolution

If You have any concern or dispute about the Services and Solutions, You agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to use Our Services and Solutions after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using Our Services and Solutions.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: