
In The News: Decoding Gen Z and The Future of Flexibility
Jeremy Hannah
Co-Founder, Coach & Global Talent Solutions Leader
A recent article in the New York Post highlighted a growing point of friction in the modern workplace: a Gen Z intern’s request for time off for a reason considered unconventional by previous generations, which ignited a fierce online debate. The incident underscores a fundamental shift in how younger employees view work-life boundaries, purpose, and communication. The “bizarre” request wasn’t just about taking a day off; it was a signal of differing values and expectations around what constitutes a valid reason for leave and how personal life integrates with professional responsibility.
We believe that leaders who dismiss these instances as “entitlement” are missing an opportunity. Instead, we see these as critical moments to exercise a growth mindset and evolve leadership styles.
Recommendations for Leaders:
- Lead with Curiosity, Not Judgment: Before reacting, seek to understand the “why” behind the request. What seems trivial to one person may be a significant part of another’s support system or identity.
- Focus on Impact, Not the Excuse: Shift the evaluation from the validity of the reason to the impact on the business. Is the work covered? Was the request made responsibly and with adequate notice? Focusing on operational impact removes personal bias.
- Clarify Your Policy on Flexibility: Many leaders feel constrained by time-off policies that are rigid and outdated. Explore ways that you can build in flexibility for your team while still adhering to the spirit of the policy, and clearly communicate the principles of how that flexibility should be used.
- Use It as a Dialogue: Treat these moments as a chance to reinforce culture. It’s an opportunity to discuss mutual trust and responsibility, building psychological safety where team members feel they can be open about their needs.
The debate that has erupted on the internet isn’t about one intern at the end of the day. It’s about preparing your organization for the future of work, where flexibility, empathy, and clear communication are the true currency of talent retention.
If you are facing challenges in getting out of your comfort zone and evolving your own leadership style, our FORWARD™ coaching methodology is a structured approach to understanding what is getting in the way, exploring how to break free of it, and taking action toward your own evolution.
Schedule a free 30-minute discovery call with a coach today to discuss how we can help.